Sales Communication

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Communication is Key in any Relationship. A sale is a transaction between to individual resulting in transferring a product or services from one individual to another.

Communication is the Key in any sales transaction. Each time you communicate with a customer you are getting more information from customer and customer is getting information in making is decision to purchase a service or product.

In communication, there are three sides

1. What we intend to communicate with the customer , we might have communicated some facts in our way.

2. The customer will receive the communication the way he intends to. That is the customer version of the communication.

3. Facts are the third version of any communication. There will be certain facts for any communication which can be the same or different from the customer and the salesperson.

It will be always better to reconfirm from a customer , what we have communicated and received are the same . There must not be any different version in either side



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