Sales and Marketing Team
Sales and Marketing team is the face of any company which interacts
mostly with internal and external customers, they are the face of any company.
All other divisions like Finance, HR, Production, and Admin support the face of
the company to achieve its goals.
Marketing comes first before sales and they attract the
target customers and make awareness of the company products and services to the
market. They have various ways to attract customers and the unique
features to its potential customers. They need to understand the market trend and
the product or services the company makes.
The sales team comes after the marketing has done their work in
attracting potential customers. It is their skill which will help convert
potential customers to the actual end users of the company. They also come back
with failures and new requirements from the potential customers which will go
back to other division to process and make necessary changes in the company’s
approach or modification in the products.
Sales job is to interact with different customers, and all are
unique. Each customer will have a different requirement. It is this team will
find the need of the customer and present to the customer in such a way that its products or services will make life easy for the customers.
All other division of the company will have to work closely
with sales and marketing team to make a world class product or services which
will help the customers. Always any company will have to focus on their customer,
once their priority is customer then other goals like revenue, margins and market share will be achieved automatically.
If any company takes a shortcut to achieve revenue or margins
by giving less importance to customers, they will not be able to survive long term.
All this is possible with a strong sales and marketing team.
Good post Mr Ciju. The roles and responsibilities of this team differs a bit depending on the product and market segment.
ReplyDeleteDepends
DeleteIn my company they are two different departments. How is it in general ?
ReplyDeleteIt's always two department...but must work in tandem
DeleteAlso for an industrial product Service is more important for a repeat order.
ReplyDeleteNice it's true
ReplyDeleteGood start
ReplyDeleteThanks you sir to share this Information .......all the best
ReplyDeleteRegards Dhuri
Prashant Dhuri
Nice sir.....
ReplyDeleteGood start!! Best of luck!
ReplyDeleteGood one Sir...
ReplyDelete